1. 14-day money-back guarantee
If you are not satisfied with your first paid subscription, contact us within 14 days of the initial charge and we will issue a full refund. This guarantee applies once per customer.
2. Eligibility
- The request must be made within 14 days of the original charge.
- Only the first paid subscription is eligible. Subsequent renewals are non-refundable.
- Annual plans are eligible for a pro-rated refund of unused months only within the 14-day window.
- Refunds are not available for accounts terminated due to breach of our Terms or Acceptable Use Policy.
3. Auto-renewals
Subscriptions renew automatically. You can cancel any time from Settings → Billing; cancellation stops future renewals but does not refund the current period unless covered by Section 1.
4. How to request a refund
- Email billing@storeboostpro.com from the email on your account.
- Include the invoice number and a brief reason.
- We review and respond within 3 business days.
- Approved refunds are issued to the original payment method within 5–10 business days, depending on your bank.
5. Chargebacks
Please contact us before disputing a charge with your bank. Chargebacks issued without first contacting support may result in immediate suspension and a $25 administrative fee.
6. Statutory rights
If you are a consumer in the EU/UK, your statutory 14-day right of withdrawal applies. You expressly consent to immediate provision of the Service and acknowledge you lose the right of withdrawal once the Service has been fully performed.